RETURN POLICY

RETURNS

NOT TOTALLY THRILLED WITH YOUR PURCHASE? IT HAPPENS TO THE BEST OF US! YOU CAN SEND BACK MOST NEW, UNOPENED ITEMS WITHIN 30 DAYS OF DELIVERY FOR A FULL REFUND. AND GUESS WHAT? WE’LL EVEN PICK UP THE TAB FOR THE RETURN SHIPPING COSTS. YES, EVEN WE PLAY BY SOME RULES!

REFUNDS

ONCE YOUR RETURN IS RECEIVED AND HAS PASSED OUR QUALITY CHECK (DON’T WORRY, WE DON’T BITE), WE’LL GET YOUR REFUND SORTED WITHIN 5-7 BUSINESS DAYS. EXPECT TO SEE THE REFUND IN THE ORIGINAL FORM OF PAYMENT, JUST LIKE MAGIC.

EXCHANGES

GOT THE WRONG SIZE OR CHANGED YOUR MIND ABOUT THE COLOR? NO PROBLEM! IF YOU NEED TO EXCHANGE AN ITEM FOR THE SAME PRODUCT, JUST REACH OUT TO OUR CUSTOMER SUPPORT TEAM. THEY’RE NICE PEOPLE, WE PROMISE!

CONTACT US

GOT MORE QUESTIONS? OUR CUSTOMER SERVICE TEAM IS HERE TO HELP. WRITE US AT SUPPORT@BADPORTIER.COM, AND WE’LL GET BACK TO YOU FASTER THAN YOU CAN SAY “BAD PORTIER!”.

PLEASE NOTE

OUR RETURN POLICY IS FOR ONLINE PURCHASES ONLY. FOR IN-STORE PURCHASES, PLEASE CHECK OUT OUR IN-STORE RETURN POLICY.

THANK YOU FOR SHOPPING WITH BAD PORTIER