Shipping policy

Shipping

All orders are shipped with DHL.

Orders typically leave our warehouse within 1–2 business days.

Shipping Rates

Germany: €7.00 (2–5 business days)
European Union: €15.00 (2–5 business days)
Non-EU: €39.00 (7–14 business days)

We offer free shipping on orders over €300.

Shipping Destinations

European Union
Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Europe (Non-EU)
Monaco, Norway, Switzerland, United Kingdom

International
Australia, Canada, China, Hong Kong, Japan, Thailand, United States

Returns

Returns can be requested within 30 days of receiving your order.

The following fee will be deducted from your refund for the provision of a return label:

Germany: €7.00
European Union: €15.00
Non-EU: €20.00

For more information about returns and your statutory right of withdrawal, please refer to our Return Policy and FAQs.

If you have any questions, please contact us at info@badportier.com.