Shipping policy

SHIPPING

All orders are shipped with DHL.
Orders usually leave our warehouse within 1–2 business days.

Shipping Costs

Germany: €7.00 (2–5 business days)
European Union: €15.00 (2–5 business days)
Non-EU: €39.00 (7–14 business days)

We offer free shipping on orders over €300.

Shipping Destinations

European Union
Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Europe (Non-EU)
Monaco, Norway, Switzerland, United Kingdom

International
Australia, Canada, China, Hong Kong, Japan, Thailand, United States

Returns

  • Returns can be registered within 30 days of receiving your order.

  • A return label fee will be deducted from your refund:

    Germany: €7.00
    European Union: €15.00

    Non-EU: €20.00

  • For more information about returns and your statutory right of withdrawal, please refer to our Return Policy and our FAQs.

  • If you have any questions, please contact us at info@badportier.com.