Shipping & Returns

All orders are shipped with DHL and are typically processed and dispatched within 1–2 business days.

Destination Shipping Cost Delivery Time
Germany
€7.00 2-5 business days
EU €15.00 2-5 business days
International
€39.00 7-14 business days

Free shipping on orders over €300.

RETURNS

Returns can be requested within 30 days of delivery. Items must be unworn, unused, and returned in their original packaging with all tags attached. The cost of the return label will be deducted from your refund:

  • Germany: €7.00
  • EU: €15.00
  • Non-EU: €20.00

For more information, please visit our Returns page or FAQ.

If you have any questions, our customer support team is happy to help: info@badportier.com

SHIPPING DESTINATIONS

Europe: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

International: Australia, Canada, China, Hong Kong, Japan, Thailand, United States.

DUTIES & TAXES

For orders shipped outside the European Union, import duties and taxes are already included in the displayed product price.

The applicable taxes are calculated based on the destination country of your order.