Terms of service

Last updated: 13 March 2026

Overview

This website ("Website") is operated by BAD PORTIER. Throughout the site, the terms "we", "us", and "our" refer to BAD PORTIER. BAD PORTIER provides this Website, including all information, tools, and services available through it, subject to your acceptance of these Terms & Conditions ("Terms").

By accessing our Website and/or using our services, you agree to be bound by these Terms. These Terms apply to all users of the Website, including visitors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our Website. If you do not agree to these Terms, you must not access or use the Website or our services.

We reserve the right to update, amend, or replace any part of these Terms at any time. Any changes will be posted on this page. Continued use of the Website following the publication of changes constitutes acceptance of the updated Terms.


Age Requirement

By using this Website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.


Prohibited Use

Our products and services must not be used for any unlawful or unauthorised purpose. When using our services, you must not violate any applicable laws, including copyright laws.

The transmission of malware, viruses, or any destructive code is strictly prohibited. Any breach of these Terms may result in the immediate termination of your access to our services.


Acceptance of Terms When Placing an Order

By placing an order, you confirm that you accept these Terms & Conditions.


About BAD PORTIER

Founded in Düsseldorf in 2022, BAD PORTIER is a fashion label exploring the tension between street culture and high-fashion discipline.


Shipping

Once your order has been placed, it will be processed and dispatched as quickly as possible. Delivery times are estimates only and are not guaranteed.

For international orders outside the European Union, customs duties, taxes, or import charges may apply. These charges are the responsibility of the customer.


Returns

Returns are accepted in accordance with our Return Policy. Return shipping costs, as well as any applicable customs charges, are the responsibility of the customer unless the return is due to an error on our part.


Refunds

Refunds are processed once returned goods have been received and inspected, in accordance with our Return Policy.


Customer Support

Our customer support team is generally available for product-related enquiries for up to 365 days after the date of purchase.


Right to Refuse Service

We reserve the right to refuse service at any time and for any reason.


Security

You acknowledge that content (excluding credit card information) may be transferred unencrypted and may involve transmissions across various networks.

Credit card information is always encrypted during transmission.

No part of our services may be reproduced, copied, sold, or otherwise exploited without our prior written consent.


Accuracy of Information

We do not guarantee that the information provided on this Website is complete, accurate, current, or error-free. All content is provided for general information purposes only.


Errors and Inaccuracies

From time to time, the Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping charges, delivery times, or availability.

We reserve the right to correct such errors at any time without prior notice and to amend information or cancel orders where necessary.


Limitation of Liability

To the fullest extent permitted by law, BAD PORTIER shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website, services, or products.


Changes to Services and Prices

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without liability.


Products and Services

Certain products or services may be available exclusively online and only in limited quantities.

We make every effort to display product colours and images as accurately as possible. However, variations may occur depending on your screen settings.

We reserve the right to limit the sale of products or services to specific individuals, regions, or countries.


Governing Law

These Terms & Conditions and any separate agreements shall be governed by the laws of the Federal Republic of Germany.


Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.


Termination

These Terms remain effective unless terminated by either you or us.

We reserve the right to suspend or terminate access to our services at any time without prior notice, particularly in the event of a breach of these Terms.


Entire Agreement

These Terms & Conditions, together with any policies published on this Website, constitute the entire agreement between you and BAD PORTIER and supersede any prior agreements, communications, or understandings.


Contact

If you have any questions regarding these Terms & Conditions, please contact:

BAD PORTIER
Email: info@badportier.com